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Convoy Employee Spotlight – Tyler Lucas

Behind the Scenes • Published on December 21, 2021

Convoy could not accomplish our mission of transforming the $800 billion freight industry and transporting the world with endless capacity and zero waste without the amazing Convoyagers who work to solve the problems and inefficiencies that have plagued our industry for decades. Convoy employees come from a wide range of backgrounds and fill many distinct and vital roles within the company. Today, we’re highlighting Tyler Lucas, a Software Engineer on the Shipment Success team. Tyler works on systems that improve the ways Convoy leverages location data to better serve shippers and carriers.

What do you do at Convoy?
I work on software platforms that provide answers to location-related questions that arise during the lifecycle of a shipment. Where is the pickup facility? Who works there? What are their operating hours, contact preferences, and favorite holiday? Where is the driver? Trucking is a B2B industry that historically incurs a ton of communication overhead. There are dozens of emails, texts, and phone calls sent for each and every load. The vast majority of back-and-forth is spent asking and answering questions centered on location and contact information. Only by establishing crystal-clear data models that represent the world around us can we really start to scale our automation efforts. Before reducing waste, we first must define it!

What excites you most about Convoy?
The things that excite me the most about working at Convoy are the mission, people, and opportunity. Reducing waste in an industry as old and vital as trucking is an easy mission to put your heart behind. Convoy “walks the walk” here via impact-driven investors, board-level sustainability metrics, and value-based hiring. I work alongside people of diverse backgrounds who care (a lot) about the work we’re doing. We live in a world where talented individuals can work almost anywhere. My co-workers choose to work at Convoy, and I think that makes a difference. As for opportunity, I encounter countless trucks on the road everyday responsible for transporting the building blocks of our society. Scaling a business laser-focused on that responsibility is what gets me out of bed every morning.

What excites you most about your current role?
At Convoy I get to work shoulder-to-shoulder with brilliant, humble individuals across product, engineering, design, data science, operations, finance, marketing, and sales. I get paid to learn drastically different lessons each day from friendly subject matter experts. On Monday, I learned about a new piece of technology that fits well with the systems we’re designing. On Tuesday, I shadowed our Customer Experience team to get a stronger pulse for what’s working and what isn’t, both for customers and internal stakeholders. On Wednesday, I met with members from our recruiting team to discuss how we can better scale our Atlanta engineering office. The variety of work is a breath of fresh air.  It’s empowering to feel like my work directly impacts the trajectory of a multi-billion dollar company. Doing our jobs well can remarkably reduce the carbon footprint of transportation on our planet.

Tell me about the biggest challenge you have overcome at Convoy?
I started at Convoy in November 2018, just two months before the scheduled grand opening of our Atlanta Operations office. Part of the work required before opening was to launch an updated version of the tools used by Convoy’s Operations team to support a more distributed workforce. If we didn’t meet that fast-approaching deadline, hundreds of new hires wouldn’t be able to perform their roles in Atlanta. I worked with a small, cross-functional team to get that platform out the door and it was ready in time for the new office to open. It was one of the most challenging and rewarding times in my career.

Interested in joining our team and helping transform one of the world’s biggest industries?  Check out our careers page!
Author

Convoy Team

Convoy is the nation's leading digital freight network. We move thousands of truckloads around the country each day through our optimized, connected network of carriers, saving money for shippers, increasing earnings for drivers, and eliminating carbon waste for our planet. We use technology and data to solve problems of waste and inefficiency in the $800B trucking industry, which generates over 87 million metric tons of wasted CO2 emissions from empty trucks. Fortune 500 shippers like Anheuser-Busch, P&G, Niagara, and Unilever trust Convoy to lower costs, increase logistics efficiency, and achieve environmental sustainability targets.
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