The Scheduling Standards Consortium (SSC) today announced the achievement of a landmark milestone — the publication of its Technical Standard for developing scheduling application programming interface (API) for transportation management systems (TMS). Now accessible on the open source community, GitHub, the Technical Standard will bring more cohesion and resiliency to the movement of goods, making it easier to book and manage appointments, optimize processes for carriers, shippers and receivers, and drive operational efficiencies for the industry at large.

Scheduling system and interface fragmentation is a significant point of friction amongst carriers, brokers, and shippers. As the industry relies increasingly on an integrated network of providers and solutions to manage the end-to-end lifecycle of each shipment, it’s vital to define and share a consistent data architecture and API standard for the distribution of scheduling information. The SSC was formed in December 2022 to establish the industry’s first formal set of scheduling API standards.

Today, the Technical Standard is available for TMS developers on GitHub, encapsulating eight months of rigorous technical and strategic collaboration. The work ushers in an era where scheduling systems work seamlessly, transcending the barriers that have long hindered efficient data sharing among shippers, carriers, and brokers. The SSC’s API-based approach will allow companies to access the latest data and make smart decisions to increase efficiency, reduce empty miles and waste, lower costs, and improve service outcomes. As each company aligns with these standards, the industry can better orchestrate freight needs with data-informed systems.

“This moment is the culmination of everything the SSC has been working toward to date. Our objective was to develop a technical standard that would allow scheduling systems across the freight industry to consistently and efficiently communicate with one another, and that’s exactly what we’ve achieved,” according to the SSC’s integrated product leads from Uber Freight, J.B. Hunt and Convoy; Chris Chmielewski, Greg Granata and Brian Holley respectively. “The logistics industry is modernizing at an incredible rate, continually improving conditions for seamless digital communication between systems. Standardizing this communication now promises substantial future benefits. Our aspiration is for all stakeholders — brokers, carriers, shippers, and receivers —to recognize the value that these standards provide and embrace them so all parties can save time, money, and ultimately, deliver value for their customers.”

TMS Leaders Invest In Adoption and Integration Efforts

As industry leaders adopt these standards, a significant transformation is set in motion. Shippers stand to benefit from collaborating with these forward-thinking TMS providers, whose investments in integration translate to increased efficiency and cost savings in their operations. This harmonization signifies more than just technical progress; it underscores a dedication to innovative solutions that enhance the logistics ecosystem as a whole.

“At One Network, we’re not just embracing the publication of the SSC Technical Standard; we’re committing to implementing and utilizing these standards to enable greater efficiency across the logistics landscape in 2024,” said Greg Brady, Founder and Executive Chairman of One Network Enterprises. “Our dedication to these guidelines goes beyond rhetoric; it’s a strategic move that will empower shippers and carriers with streamlined operations and enhanced data sharing. As we weave these standards into our systems, we’re driving transformative efficiencies, and ultimately, fostering a more connected and agile logistics ecosystem.”

“At BlueYonder, the unveiling of the SSC Technical Standard marks a significant stride towards establishing more efficient supply chain systems,” said Chirag Modi, Corporate Vice President, Industry Strategy. “Embracing these standards is not just an affirmation; it’s a commitment to bring additional API capabilities to the industry’s landscape. We will weave these standards into the fabric of our operations to improve data sharing, foster operational fluidity, and unlock new dimensions of scheduling efficiency. As we march through the latter part of this year, our resolve to embrace and implement these standards echoes our dedication to delivering value to our customers and the entire logistics ecosystem.”

“We’re actively implementing these standards at Oracle and charting a course toward enhanced data sharing,” said Srini Rajagopal, Vice President of Logistics Product Strategy at Oracle. “We encourage shippers to engage with their software providers to urge progress on SSC Technical Standard integration. Together, we’re spearheading an era of innovation that will benefit the entire logistics community.” 

Further Industry Momentum Supports the SSC: New Collaborators Join the Ranks

Embracing the momentum, the SSC welcomes several additional distinguished collaborators, including:

• DHL Supply Chain, the Americas leader in contract logistics and part of DHL Group.
• Lineage Logistics, a global leader in the temperature-controlled logistics industry.
• Mastery Logistics Systems, a comprehensive cloud-based SaaS transportation management system designed to manage complex transportation needs for shippers, carriers and logistics service providers.
• Transportation Insight & Nolan Transportation Group, part of TI Holding Company, bring over two decades of multi-modal expertise and technology to the logistics industry and rank amongst North America’s top 10 largest logistics companies.
• Ryder System, Inc., the leader in supply chain, dedicated transportation, and fleet management solutions.
• Worldwide Express, a full-service, non-asset-based logistics provider offering more than 115,000 customers access to industry-leading small package, truckload and less-than-truckload shipping solutions.

These organizations join existing players Convoy, J.B. Hunt, Uber Freight, Arrive Logistics, Blue Yonder, Coyote Logistics, E2open, Echo, One Network Enterprises, and Oracle.

The SSC continues to invite industry collaborators and advocates to support the Technical Standard across the industry. For more information or to learn how to get involved and contribute to the SSC, please visit www.FreightAPIs.org.

Introducing the SSC Badging System

In addition to this milestone, the SSC is excited to introduce its new badging system designed to recognize and differentiate industry participants actively contributing to the development and adoption of scheduling API standards.

Innovator Badge: This badge is awarded to companies that actively support or contribute to the creation of the scheduling API standards or the SSC itself. Innovators play a crucial role in shaping the future of the industry by sharing their expertise, insights, and resources.

Early Adopter Badge: TMS companies that verbally commit to integrating the SSC Standards into their products by the end of 2024 are eligible for the Early Adopter badge. These forward-thinking organizations demonstrate their dedication to driving industry-wide improvements and efficiencies.

The SSC’s badging program will provide clarity and transparency within the industry, helping businesses choose partners that are actively advancing scheduling standards. It will also promote collaboration and innovation among industry players, driving further progress in the development and implementation of API standards.

 To learn more about the SSC, visit www.FreightAPIs.org.

About the Scheduling Standards Consortium (SSC)
Founded in 2022 by Convoy, J.B. Hunt and Uber Freight, the Scheduling Standards Consortium (SSC) was established to create freight appointment scheduling standards that provide consistent visibility into the supply chain. Together with shippers, carriers and intermediaries, the SSC aims to simplify the integration of systems across the fragmented ecosystem and generate efficiency across the freight industry. To learn more, visit www.FreightAPIs.org.

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Today, we’re excited to roll out Convoy Just-In-Time, our latest truckload freight service that guarantees on-time performance within 15 minutes of the scheduled delivery time. This novel approach to just-in-time delivery provides manufacturers and retailers with the service quality compliance they expect, but with unmatched flexibility to handle fluctuating demand. Convoy’s internal data shows that shippers using Just-In-Time can reduce their annual transportation costs by up to 11% while maintaining higher service quality levels.

For many automotive and industrial manufacturers, precise on-time delivery is a critical requirement for their supply chains to operate cost-efficiently. Shipments that arrive early or late can result in production shutdowns that cost these companies on average $22,000 per minute. Similarly, consumer product companies often need to adhere to stringent on-time delivery policies at retailers’ facilities or incur fines that can increase the cost of each shipment by thousands of dollars. These same retailers then face out-of-stock or out-of-shelf inventories and lose out on realized sales. Data from the Food Marketing Institute and the Grocery Manufacturers Association estimates the US retail food industry alone loses $15-$20 billion per year due to unrealized sales caused by stockouts.

The traditional challenge with just-in-time freight is that it relies on asset-based carriers whose operations lack flexibility. To meet the stringent requirements of just-in-time shippers while maximizing fleet utilization, these carriers need to plan weeks in advance to position their trucks and drop trailers, and optimize the routing of these assets. This rigidity often leads to an inadequate response when demand fluctuates—any surge in volume can result in the need for expedited carriers, who charge a premium for their services. In worst cases, delayed deliveries can lead to manufacturing production shutdowns and loss of revenue from stockouts and unrealized sales. The combined costs of these events can increase annual transportation spend by up to 11% (this figure doesn’t account for the losses incurred due to fines resulting from delayed customer deliveries).

Convoy Just-In-Time takes a novel approach to these challenges by harnessing our network of more than 400,000 trucks, our pool of telematics-enabled drop trailers, and our machine learning models that automate the shipment lifecycle. When demand fluctuates, we can reroute trucks and trailers to facilities nationwide within days, providing shippers with the service quality they expect from just-in-time services, but with a level of flexibility that virtually eliminates the need for expedited services. In addition to cost savings, this approach reduces operational burden at facilities, particularly for load planners who no longer have to scramble to find expedited carriers.

Based on the successful testing we’ve done with automotive and industrial manufacturers as well as CPG companies and retailers over the last year, we’re able to offer shippers a guarantee that we’ll arrive within 15 minutes of the scheduled delivery at least 98% of the time. In the rare event of an early or late delivery, we cover an agreed-upon portion of the shipper’s costs.

Carriers are required to use the Convoy app to haul with us, which means we have a 24/7 pulse on where the truck is and what it’s doing. We have achieved 99% carrier app connectivity which allows us to provide the most complete and transparent picture of shipment status and supply chain performance. We automatically collect 1,000 data points on every shipment and use it to power a sophisticated machine learning model that accurately predicts ETAs and proactively recovers from shipment disruptions. For shippers, all of this data comes together on the interactive Convoy dashboard, within their TMS, or through customizable email and text alerts.

If you’re curious to learn more about Convoy Just-In-Time, you can write to us or contact your account manager. 

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The reservation program will use the hub-to-hub model. Convoy’s vast carrier network of small fleets and owner-operators will gain access to lucrative opportunities to deliver customer loads to the pick up hub in Texas, and then V.A.S.’ autonomous fleet will execute the long-haul to the next hub. A carrier in Convoy’s network would then deliver the load to its final destination. 

We are excited to add Convoy to our growing list of early reservation customers and work together to bring all the benefits of autonomous trucking technology to shippers on the Convoy network. This collaboration underlines the growing interest in autonomous technology as the industry looks for ways to increase freight capacity, improve efficiency and safety.”

Nils Jaeger, President of Volvo Autonomous Solutions.

Under the hub-to-hub model, autonomous trucks will operate on highways, providing continuous service between transfer hubs throughout the day and night. By improving the safety and efficiency of freight corridors, autonomous trucks will contribute to the growth of freight volume, increasing demand for truck drivers to deliver goods from the transfer hubs to their final destinations. This approach enhances the work-life balance of professional truck drivers by enabling local drivers to transition into short-haul jobs, granting them more time at home and improving their overall quality of life.

“We have great confidence in the transformative power of autonomous trucking technology to help tackle industry challenges,” stated Brooks McMahon, Chief Business Development Officer at Convoy. “By leveraging these trucks for highway segments and strategically scheduling loads during off-peak hours, we can minimize emissions, optimize fuel efficiency, and enhance the well-being of drivers. We’re particularly excited about how this model enhances the quality of life for small to midsize carriers who will support either leg of the transportation, but will be able to remain local more often and spend more time with their families. We are excited to partner with Volvo Autonomous Solutions in charting this new course and unlocking the full potential of autonomous trucks.”

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May 9, 2023 — Seattle, WA — Convoy, the leading digital freight network, announced today that it has been named to CNBC’s Disruptor 50 list for the fifth consecutive year. The annual list features private companies that have the potential to change industries and the world. This year’s list includes companies in sectors ranging from fintech and cybersecurity to transportation and healthcare.

Convoy has revolutionized the $800 billion trucking industry by providing a digital platform that connects shippers with carriers. With Convoy, shippers can instantly find and book trucking services at competitive rates, while carriers can easily find and accept job offers. One of the company’s most significant contributions to the freight industry has been its flexible drop-and-hook program, which streamlines the loading and unloading process by allowing drivers to pick up pre-loaded trailers and drop them off at designated locations.

Convoy’s drop-and-hook program uses predictive analytics and machine learning for the most efficient way of routing trailers to shippers across the nation. The program also decongests yards while improving driver productivity and throughput of volume at facilities. Convoy’s drop-and-hook program has been praised for its ability to reduce empty miles, which leads to lower emissions and fuel consumption.

We’re honored to be named a CNBC Disruptor 50 for the fifth year in a row. A huge thank you to our customers, investors and team members. We will continue to do everything we can to make trucking more efficient and sustainable for drivers and everyone involved.”

Dan Lewis, CEO and co-founder of Convoy

Since its founding in 2015, Convoy has raised more than $670 million in funding from investors such as Amazon founder Jeff Bezos, Microsoft co-founder Bill Gates, and venture capital firms like Baillie Gifford, T. Rowe Price, Fidelity, Generation Investment Management, Capital G, Greylock Partners and Y Combinator. The company’s platform uses data analytics and machine learning to optimize routes and reduce waste, helping to lower the carbon footprint of the trucking industry. Convoy has also implemented safety measures, such as requiring carriers to have proper insurance.

Learn more about Convoy and its drop-and-hook program.

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The SSC was established in late 2022 to address scheduling system and interface fragmentation in the freight industry. The consortium’s objective is to define an API standard for sharing scheduling information, implementing that standard to enable integrations in existing systems, and advocating for the standard across the industry. Ultimately, the standard will bring more cohesion and resiliency to the movement of goods, making it easier to book and manage appointments, optimize processes for drivers, shippers and receivers, and drive operational efficiencies for the industry at large.

New SSC collaborators include prominent industry transportation management system (TMS) and third-party logistics providers:

• • Arrive Logistics, a leading multimodal transportation and technology company delivering unparalleled service and custom strategic solutions.
  • Blue Yonder, the world leader in digital supply chain transformations and omni-channel commerce fulfillment. 
  • Coyote Logistics, a global third-party logistics leader that offers a diverse, centralized transportation marketplace to match more than 10,000 shipments every day.
  • E2open, the connected supply chain software platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services.
  • Echo Global Logistics, a leading Fortune 1000 provider of technology-enabled transportation and supply chain management services. 
  • One Network Enterprises, the leader in supply chain control towers, real time appointment scheduling, and provider of the Digital Supply Chain Network. 
  • Oracle, a leader in transportation management systems, Oracle Transportation Management (OTM) enables customers to run logistics operations more efficiently, reduce freight costs and optimize service levels.

With the addition of these organizations, the SSC shows significant momentum in securing broader industry participation to develop standardized scheduling processes and more efficient supply chain systems. The SSC has been obtaining feedback from participants to review user stories and in-depth technical details to improve the design of the API standards. The current primary focus of the consortium is TMS appointment scheduling. In a future phase, projected initiatives include supporting additional scheduling software vendors.

The SSC’s initial documentation and System Interaction Model are underway and will be shared publicly in Q2 2023, and the technical standard and API design will be completed and implemented in at least one TMS by the end of 2023. 

The SSC aims to sign on additional brokers or third-party logistics service providers, transportation management system and warehouse management system vendors, and others in the coming months. For more information or to learn how to get involved and contribute to the SSC, please visit www.FreightAPIs.org.

About the Scheduling Standards Consortium (SSC)
Initiated in 2022 by early members Convoy, J.B. Hunt and Uber Freight, the Scheduling Standards Consortium (SSC) will create freight appointment scheduling standards that provide consistent visibility into the supply chain. Together with shippers, carriers and transportation platforms and intermediaries, the SSC aims to simplify the integration of freight scheduling systems across the fragmented ecosystem and generate efficiency across the freight industry. To learn more, visit www.FreightAPIs.org.

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Tackling the trucking industry’s carbon emissions

The transportation sector in the United States is responsible for emitting the largest amount of human-generated greenhouse gas, accounting for 27% of our nation’s total carbon footprint. To mitigate the effects of climate change, it’s crucial for companies within the transportation industry to track, report on, and reduce their carbon emissions. 

As the business landscape and consumer expectations continue to evolve, and as climate-related regulations increase, these companies face greater pressure to be accountable for their carbon emissions. For example, the Securities and Exchange Commission (SEC) is expected to introduce more rigorous disclosure requirements related to climate change in 2024. As a result, shippers need to find solutions that enable accurate and reliable emissions reporting from their freight providers.

One of the biggest challenges in measuring and reporting emissions data in logistics is the need for a universal methodology to track the climate impacts across modes of transport. The Global Logistics Emissions Council (GLEC) Framework, developed by the Smart Freight Center, addresses this problem with a consistent calculation method for companies to determine the carbon footprint of their freight transportation in global supply chains. As one of four GLEC-accredited logistics companies worldwide, Convoy now offers a solution that shippers can trust with accurate and transparent carbon emissions data.

With the Emission Insights Dashboard, shippers can quickly measure and report on their Scope 3 carbon footprint for shipments run through Convoy’s network, leveraging the data to make informed decisions to reduce emissions.

Granular visibility into carbon emissions on Convoy loads

The dashboard, which can be accessed through Convoy’s online shipper platform, provides granular, on-demand visibility into emissions reports, including total carbon emissions and intensity, available by the load. With the ability to filter by program type, date, and loading type, shippers can quickly understand where to focus their efforts on reducing emissions.

The dashboard also offers downloadable data sets so companies can easily share their Scope 3 carbon emissions data with stakeholders. This data is collected through Convoy’s app that carriers use 97% of the time at every step of the job.

From estimates and disclosure to action

To prepare for the more stringent climate disclosure requirements proposed by the SEC, shippers need to transition from manual data gathering and estimations of their Scope 3 carbon footprint to tools that efficiently and accurately provide this data.

The Emission Insights Dashboard provides this through GLEC-accredited reports that help shippers understand the impact of their operations and take action to reduce their carbon footprint. Starting today, all Convoy customers can access the dashboard by signing into their online shipper platform account.

If you’re interested in learning how the Emission Insights Dashboard can help your company reduce emissions and help mitigate the effects of climate change, drop us a line or contact your account manager.

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Traditional dedicated contracts are largely inflexible, with asset carriers allocating a set number of trucks and drivers to a given agreement. The moment any additional trucks are needed, a traditional asset carrier would have to acquire more trucks, hire extra drivers, or relocate existing assets, which could take several weeks or even months.

Dedicated On Demand addresses these challenges through our automated routing technology and network of 400,000+ trucks. When volume surges, we quickly add trucks to the fleet of dedicated carriers and incorporate the additional freight via our algorithm-driven routing technology. And for drop freight, we automatically relocate Convoy trailers to the pickup location within hours. This helps shippers avoid the hassle and cost unpredictability of the spot market.

We know shippers value driver consistency to improve operational efficiencies, and with Dedicated On Demand they see the same carrier at their facilities 90% of the time. Shippers can also take advantage of Convoy Hi-Fi Visibility, which provides detailed, real-time updates on their freight, plus access to on-demand facility insights and benchmarking tools to further streamline their operations. 

Pairing the speed and flexibility that only Convoy can deliver with the service and cost stability of traditional dedicated freight opens up new opportunities for shippers. Dedicated On Demand can be used to cover long-term, consistent freight as well as short-term projects, such as transferring goods between facilities. And with more than 400,000 power units in the Convoy network, we offer the nation’s largest fleet of on-demand tractor capacity for hauling private fleet trailers.

Your ability to be flexible, adaptable, and on time tremendously helped us complete our mission of transitioning to the Atlanta building. Thank you again for being a great partner.”

A Fortune 500 multinational food shipper

If you’re interested in learning how Dedicated On Demand can help your transportation team expand your freight coverage, drop us a line or contact your account manager.

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Today we’re excited to introduce instant bid responses, a new feature in the Convoy app that helps carriers save time planning their schedules, maximize their earning potential, and get peace of mind in knowing that they have a load booked. This new capability is rolling out throughout January to the 97% of carriers and drivers in our digital freight network who use our app to find, bid on, and book loads.

Traditional freight brokering has typically been a time-intensive process. It requires carriers to first build relationships with brokers to gain access to shipments. And for every shipment, there’s back-and-forth negotiation over the phone, which can take hours or sometimes days. Apps like Convoy have eliminated much of this hassle by helping carriers find and book loads they otherwise wouldn’t have access to, while eliminating many of the pitfalls associated with phone negotiations, including haggling, language barriers, and gender and cultural biases. However, many apps still require carriers to wait several hours to learn if they won or lost a load, which leads to uncertainty and delays in finalizing their schedules.

Instant bid responses address these challenges by providing carriers with immediate feedback and reduce the response time on bids submitted from hours to seconds. Through this upgrade, approximately 98% of bids on Convoy-sourced loads will be immediately accepted, countered, or rejected, providing carriers real-time flexibility to quickly book a load or adjust their rates and submit new bids. 

The addition of in-app counteroffers provide real-time, actionable feedback on bids, reducing the risk of a carrier losing a load. To date, engagement with counteroffers has been extremely positive, with many bids receiving counteroffers that are subsequently accepted.

Instant bid responses use Convoy’s dynamic pricing models to quickly evaluate carrier bids and changing market conditions to determine which bids to accept, reject, or counter.

“Instant bid responses are an exciting evolution to the Convoy app experience for carriers,” said Grant Goodale, Carrier Experience Officer of Convoy. “Providing real-time responses to bids was one of the most requested upgrades from the Convoy carrier network, and we’re pleased to now be able to provide a better way for carriers to quickly and more effectively secure loads. At Convoy, it’s our mission to help carriers earn more with less hassle, and instant bid response is an important step forward in fulfilling that promise.”

Instant bid responses are rolling out now to all carriers in the Convoy digital freight network. 

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Convoy, J.B. Hunt Transport, Inc., and Uber Freight today announced the formation of the Scheduling Standards Consortium (SSC) which aims to solve transportation scheduling challenges by establishing the freight industry’s first formal set of appointment scheduling application programming interface (API) standards.​​ Complex, pervasive, industry-wide challenges such as this require collaborative, industry-wide solutions; the makeup of the SSC’s founding members underscores the need to standardize how information is exchanged around scheduling shipments. 

Today, scheduling system and interface fragmentation is a point of friction amongst carriers, brokers, and shippers. As the industry turns increasingly to an integrated network of providers and solutions to manage the end-to-end lifecycle of each shipment, it has become increasingly important to define and share a consistent data architecture and API standard for the distribution of scheduling information. 

The SSC’s objectives are to define an API standard for sharing scheduling information, implement those standardized interfaces to enable integrations in existing systems, and advocate for the standard across the industry. The standard will bring more cohesion and resiliency to the movement of goods, making it easier to book and manage appointments, optimize processes for drivers, shippers and receivers, and drive operational efficiencies for the industry at large. 

Adoption is critical for the effort to succeed. The SSC aims to sign on other brokers or third-party logistics service providers, transportation management system and warehouse management system vendors, and others to help shape the future of supply chain efficiency. Initial SSC standards and documentation, starting with full truckload freight, will be available as early as Q1 2023. 

On the formation of the SSC, executives for the founding members said:

“One of the most complicated and consequential things about being efficient in freight is setting up pickup and drop-off appointments. Every year the industry sets approximately 1.5 billion appointments, and scheduling inefficiencies slow everything down and create a lot of waste. Freight runs 24/7, and, for most situations, every hour counts,” says Dan Lewis, Convoy’s CEO and co-founder. “Scheduling is a tech problem at the end of the day. When all the trucks are plugged into a digital network, the industry can better orchestrate freight needs with data-informed systems. A Standard API-based approach allows companies to access the latest data and make smart decisions to increase efficiency, reduce empty miles and waste, lower costs, and improve service outcomes. This is the future of freight.” 

“Technology has ushered in a new era for transportation – new players, new apps, new platforms, new services. Yet, our industry remains extremely fragmented,” said Spencer Frazier, executive vice president of sales and marketing at J.B. Hunt. “We want to change that, starting today with the three of us and hopefully many more providers in the coming months. We want to create an open exchange of data so that the numerous TMS and digital freight platforms can communicate at a level where we can help one another when needed. The voice of our customers is clear – collaboration will drive progress. Our challenge is to make the systems they use daily work together to generate greater value and efficiency for their supply chains.”

“Logistics is rapidly evolving to be more realtime and intelligent at every point of execution. The implementation of APIs to simplify execution of manual tasks like scheduling is revolutionizing how shippers and carriers plan, manage, and execute shipments,” said Bill Driegert, co-founder and head of operations at Uber Freight. “We are at a critical inflection point of adoption, and if we don’t align on standards, we will create more work for everyone in the coming years. Everyone wins if we can align on common ways of interfacing. In doing so, we minimize operation friction and fragmentation and unlock a more fluid and optimized market for shippers and carriers to move goods.”

For more information or to learn how to get involved and contribute to the SSC, please visit www.FreightAPIs.org. 

About Convoy

Convoy is the nation’s leading digital freight network. We move thousands of truckloads around the country each day through our optimized, connected network of carriers, saving money for shippers, increasing earnings for drivers, and eliminating carbon waste for our planet. We use technology and data to solve problems of waste and inefficiency in the $800B trucking industry, which generates over 87 million metric tons of wasted CO2 emissions from empty trucks. Fortune 500 shippers like Anheuser-Busch, P&G, Niagara, and Unilever trust Convoy to lower costs, increase logistics efficiency, and achieve environmental sustainability targets. For more, visit: convoy.com.

About J.B. Hunt

J.B. Hunt Transport Services, Inc., a Fortune 500 and S&P 500 company, provides innovative supply chain solutions for a variety of customers throughout North America. Utilizing an integrated, multimodal approach, the company applies technology-driven methods to create the best solution for each customer, adding efficiency, flexibility, and value to their operations. J.B. Hunt services include intermodal, dedicated, refrigerated, truckload, less-than-truckload, flatbed, single source, last mile, and more. J.B. Hunt Transport Services, Inc. stock trades on NASDAQ under the ticker symbol JBHT and is a component of the Dow Jones Transportation Average. J.B. Hunt Transport, Inc. is a wholly owned subsidiary of JBHT. For more information, visit www.jbhunt.com.

About Uber Freight

Uber Freight is a logistics platform and partner that is reshaping global logistics for shippers and carriers of all sizes. Backed by a suite of logistics solutions and services grounded in innovative marketplace technology, Uber Freight transforms entrenched practices around pricing and booking freight and brings reliability, flexibility and transparency to the movement of goods. With over $17 billion FUM, Uber Freight has built one of the world’s most comprehensive logistics networks consisting of over 130,000 digitally-enabled carriers and thousands of shippers, from small businesses to Fortune 500 companies, including AB Inbev, Nestle, LG, Land O’Lakes and many more. For more, visit www.uberfreight.com.

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Seattle, WA – September 19, 2022 – Convoy, the nation’s leading digital freight network, today introduced Hi-Fi Visibility, a new approach that provides shippers with an unparalleled level of depth and insights into their freight. Hi-Fi Visibility provides detailed, real-time updates across trailer pools and shipments hauled by Convoy-connected carriers as well as robust analytics to improve supply chain health. These capabilities are enabled by Convoy’s industry-leading app use, with carriers using Convoy’s app 97% of the time at every step of the job. This powers its base of more than 400,000 connected trucks, allowing Convoy to collect massive data sets and pair them with machine learning models to help shippers improve their freight operations. Convoy also leverages these capabilities to predict supply chain disruptions across its network and proactively mitigate shipment delays. Accessible through TMS integrations, APIs, and Convoy’s popular shipper platform, new capabilities include high-fidelity shipment tracking and an interactive insights dashboard as well as detailed trailer monitoring services that automate the delivery of location, condition and availability data for Convoy drop-and-hook trailers at customer facilities. 

Shippers have long struggled with a lack of visibility into their freight operations — both in getting complete data to respond to real-time shipment disruptions and in identifying broader trends to improve operational efficiency. Other transportation providers promise real-time visibility, but are often hindered by carrier compliance on app use, which limits the availability of timely and comprehensive data. This sporadic visibility impedes shippers’ ability to respond to disruptions as they occur and get insights into emergent trends through carrier feedback, which can highlight facility bottlenecks, excessive dwell times, poor carrier service, and other costly operational issues.

Available at no additional cost, Convoy’s enhanced visibility capabilities now include:

• High-fidelity shipment tracking within Convoy’s online shipper platform, which provides real-time shipment status updates and delay alerts — including more than 30 detailed reason codes. This allows Convoy to communicate more granular status information, including issues with the facility, equipment, product, paperwork, and more. Shippers can extend this visibility to their customers and partners through shareable tracking links.

• Advanced insights and benchmarking tools that help shippers identify opportunities to save costs and improve operations. A new interactive insights dashboard visualizes trends for more than 40 metrics per shipment, delivers helpful context on facility performance through written driver reviews, and provides benchmarking data that compares key metrics against other facilities across Convoy’s network.

• A facility dashboard that gives shippers the precise GPS location and status for their Convoy Go drop trailers, plus trailer availability data so shippers can plan ahead. Convoy’s trailers have GPS and cargo sensors that provide automated updates on trailer location, loaded status, condition, speed, ETA, actual arrival, time in yard, and theft alerts.
• Out-of-the-box TMS integrations and APIs that extend Convoy’s Hi-Fi Visibility offering into the tools that shippers use every day. Recent integrations include live tracking within the Flexport platform with more coming soon.

Central to Convoy’s Hi-Fi Visibility offering is its load execution platform — a set of machine-learning models and process automation that enhance the data collected through the company’s GPS-enabled app with real-time data from other drivers, trailers, facilities, and lanes. These models update every five minutes, improving the accuracy and visibility into ETAs, shipment status, and shipment delays when they occur. In addition to providing visibility benefits, the platform also predicts supply chain disruptions and allows Convoy’s team to respond in real time to events like driver cancellation – eliminating logistical hassle and operational costs for customers.

“Creating a new class of visibility requires surfacing actionable insights from a complex data set that changes by the minute,” said Dorothy Li, CTO of Convoy. “Not only do we collect more data than other freight providers, we go one step further by distilling that data into interactive dashboards that surface anomalies shippers can act on to save time and money. With Hi-Fi Visibility, we want transportation teams to spend less of their time chasing down trucks so that we can partner with them to tackle higher-value, complex problems surfaced through Convoy’s unique insights.”

Convoy customers can access high-fidelity shipment tracking and advanced insights today via connect.convoy.com, with benchmarking and the new facility dashboard available later this fall. Learn more about Convoy’s Hi-Fi Visibility capabilities.

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Seattle, WA — Convoy, the nation’s leading digital freight network, today announced an enhancement to its Convoy QuickPay^TM service that allows every eligible carrier to get payments delivered directly to their bank account within eight hours of load completion, freeing up cash flow to keep their businesses running. With this expansion, carriers now have the flexibility to get paid within two days for free, or within eight hours for a 1.5% fee, directly through the Convoy app with no new contracts, specialized credit cards, or new bank accounts to open. 

This year, carriers have faced unprecedented market conditions, with record-breaking inflation increasing over 9% and diesel prices rising 64%, all the while their rate per mile has decreased 28% year over year. Cash flow is more important than ever for carriers to stay in business, and quickly accessing cash is challenging. Carriers typically wait 30 days to be paid or have to commit to long-term contracts with factoring companies that require them to spend up to 4% of the total shipment value just to secure the capital they need. Other companies that offer same-day payment services only make funds available through digital wallets or specialized credit cards. 

With today’s new QuickPay option, the time carriers spend waiting to get paid for their work is reduced from 30 days or more down to eight hours or less, with funds deposited directly into any bank account a carrier chooses on any day, including weekends and holidays, at any time, including outside of business hours. 

I’ve seen firsthand how much it costs carriers just to keep their trucks moving, very often spending over $1,000 to fill up their tank. Carriers shouldn’t be penalized with high fees and unfair contracts just to get paid quickly. With this QuickPay expansion, they get just that; no hoops to jump through and no commitments, just the money they have earned, in their bank account of choice, quickly and without hassle.”

Grant Goodale, co-founder and CXO at Convoy

Every month over 75% of shipments hauled by carriers in Convoy’s network are paid with the free, two-day QuickPay option. With today’s enhancements, Convoy now gives eligible carriers, regardless of size, two different QuickPay options to choose from: 

• Get paid in two days for free
• Get paid in 8 hours or less for a 1.5% fee

“I love what I do, but I have to admit this year has been really hard,” said Chris Blake, of LVL UP Transport LLC. “I had a big repair bill come in right before the holiday weekend. I was looking at my options and I would have had to borrow money for a crazy fee or stop operating for a few days until I got paid. Convoy QuickPay got me paid in just a few hours. Without a doubt they helped keep my business running when things got tough. It’s a game-changer.”

Both QuickPay options are now available to every eligible carrier on any load hauled with Convoy. To qualify for QuickPay, carriers simply need to assign the driver to the load, have the driver turn on their location services for the Convoy app during the entire trip, and upload documents within 24 hours of delivery.

Learn more about Convoy QuickPay. 

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“One of the most rewarding parts of my job is finding incredible talent for Convoy and our leadership team. Maggie has been a significant contributor to Convoy’s mission long before moving into this position, and I couldn’t be happier to see her in this well-deserved leadership role,” said CEO Dan Lewis. “I look forward to working together, building on our inclusive culture, and empowering employees to be successful. I’m proud of the high-performing, mission-driven culture we’ve built; I know Maggie’s leadership will continue to make an immense impact.”

In this role, Maggie will focus on creating world-class initiatives to foster growth and development for employees and leaders and strengthening Convoys’ high-performing, values-based culture with an emphasis on building an inclusive environment through leading-edge DE&I initiatives. She will also partner with the leadership and the people team to position Convoy as one of the most desired places to work where each employee can thrive and do the best work of their careers.

“I’m humbled to take this leadership role and excited to work with our top-notch People team to deliver for our employees and customers,” said Convoy’s Head of People Maggie Brady. “I chose to join Convoy because I believe in the mission and I feel a connection to the company’s values. Convoy is at the forefront of solving the most complex problems facing the freight industry and I am excited to play a role in the solution while also making an impact for shippers, carriers, and brokers across the country.” 

Maggie brings more than 20 years of HR experience to this role. Prior to Convoy, she was the Group HR Leader for the Technology and Business Segments at Fiserv, a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale. Additionally, she’s led HR teams at Anthem Inc, HD Supply, and GE Healthcare.

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Building upon a multi-year partnership between the two companies, the expanded agreement includes API integrations that give MercuryGate’s customers access to Convoy’s nationwide carrier network, along with numerous operational benefits. In the coming months, freight brokers will be able to seamlessly post loads to Convoy’s marketplace through MercuryGate to quickly view competitive bids and secure capacity. Once loads are posted, Convoy’s technology automates pricing, load matching, carrier safety and compliance checks, appointment scheduling, GPS tracking, document management and carrier payment – allowing brokerages to increase efficiency and improve service quality while remaining the broker of record on their shipments. 

As more brokers add shipment volume to Convoy’s marketplace, carriers also benefit from access to additional quality loads while continuing to realize the benefits they’ve become accustomed to from Convoy, including hassle-free detention, in-app feedback on their bids, Convoy QuickPay, and more.

“MercuryGate is always looking for ways to provide our customers with more transportation capacity and real-time competitive rates. At the same time, we know that for them to grow sustainably, they need to digitize and automate manual processes across their business,” said Jeffrey Varon, MercuryGate Chief Strategy Officer. “We are excited to expand our partnership with Convoy and provide our freight brokerage customers more tools to gain a competitive edge.”

Launched in November 2021, Convoy for Brokers is part of the company’s commitment to building a future of freight based on collaboration and transparency. Industry-leading freight providers are using the new program to tap into Convoy’s elastic capacity and expand their carrier bases while doubling the productivity of their brokers through automation. 

“Convoy’s mission is to transport the world with endless capacity and zero waste. The only way to achieve that mission is by partnering with other technology platforms and freight providers to share the benefits of a digital freight network,” said Brooks McMahon, Chief Business Development Officer at Convoy. “With today’s announcement, we’re making it easier for MercuryGate’s broker community to source elastic capacity from our carrier network and make the brokering process more efficient.”

Convoy for Brokers is available to freight brokerages nationwide. Learn more at www.convoy.com/brokers/.

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Seattle, WA – May 17, 2022 – Convoy, the nation’s leading digital freight network, today announced it was named to the 2022 CNBC Disruptor 50 list for the fourth consecutive year, during an unprecedented period in the Supply Chain history. The CNBC Disruptor 50 is an annual roundup of the country’s most ambitious and innovative companies changing the economy and overall business landscape. This year Convoy breaks the top ten, ranking at #6 on the list of breakthrough companies. This honor comes on the heels of Convoy’s recent $260 million Series E funding round.

“The world is looking for supply chain innovation and reduced waste, and the trajectory of our business shows this,” said Convoy CEO and Co-Founder Dan Lewis. “It’s an honor to be recognized by CNBC for our team’s commitment to building efficiency in the trucking industry. The technology we build efficiently connects the world’s most forward-thinking brands to more than 75,000 carriers and numerous innovative and sustainable freight solutions.”

Convoy’s digital freight network uses machine learning and automation to efficiently connect shippers and brokers with carriers. As the marketplace grows, it creates a flywheel effect that benefits all sides. As more shippers and brokers join the network, drivers have better options, fewer empty miles, and fewer wasted hours allowing them to earn more per day. As more carriers join the network, capacity increases, and shippers and brokers see lower costs and higher quality service. Many of the world’s leading shippers and brands – and now, brokers – are joining the fold, with the recent launch of Convoy for Brokers.   

CNBC received more than 1,400 nominations for the 2022 Disruptor 50. All submissions undergo a comprehensive and rigorous process of researching and scoring across a wide range of quantitative and qualitative criteria, including scalability, revenue and user growth, and workforce diversity. An advisory board of leading thinkers in the field of innovation and entrepreneurship provided weighting for the quantitative criteria, while a team of CNBC editorial staff provided qualitative assessments of all nominees. For more information on Convoy’s mission to transport the world with endless capacity and zero waste please visit, convoy.com/about-us.

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Launched in November 2021, Convoy for Brokers enables freight brokers to access Convoy’s network of owner-operators and small carriers, numbering more than 400,000 trucks. The program provides brokers with technology integrations and an online platform where they can manage loads and improve productivity through Convoy’s brokerage automation. With Convoy for Brokers, third-party brokers remain the broker of record on shipments, and continue to directly manage their shipper and carrier relationships, while Convoy’s technology and digital freight network facilitate the process.

“At Convoy, we believe carriers, brokerages, and shippers working together is the foundation of a healthier, more resilient supply chain that benefits all parties involved,” said Brooks McMahon, Chief Business Development Officer of Convoy. “Convoy for Brokers was developed in close partnership with USA Truck, AFS Logistics and other partners – reflecting our commitment to drive greater collaboration and transparency in the freight industry. We’re humbled to see this approach recognized in Fast Company’s list of World’s Changing Ideas.” 

World Changing Ideas is one of Fast Company’s preeminent awards, focusing on elevating innovations that make the world better. This recognition comes fast on the heels of Convoy being ranked third in the Logistics category of Fast Company’s World’s Most Innovative Companies of 2022. 

“We are consistently inspired by the novelty and creativity that people are applying to solve some of our society’s most pressing problems, from shelter to the climate crisis. Fast Company relishes its role in amplifying important, innovative work to address big challenges,” says David Lidsky, interim editor-in-chief of Fast Company. “Our journalists have identified some of the most ingenious initiatives to launch since the start of 2021, which we hope will both have a meaningful impact and lead others to join in being part of the solution.”

About Fast Company:

Fast Company is the only media brand fully dedicated to the vital intersection of business, innovation, and design, engaging the most influential leaders, companies, and thinkers on the future of business. Headquartered in New York City, Fast Company is published by Mansueto Ventures LLC, along with our sister publication Inc., and can be found online at www.fastcompany.com.

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“Every day millions of truck drivers get in their cabs and do the work that keeps our economy moving while ensuring people get what they need,” said Dan Lewis, Co-Founder and CEO of Convoy. “The pandemic highlighted how important trucking is and how volatile and inefficient this industry can be. We know that we can do better by using modern technology and algorithms to help orchestrate freight logistics, improve service, reduce waste, and help drivers. That is Convoy’s mission.” 

“When we first invested in 2019, the trucking industry was ripe for disruption and we were impressed with Convoy’s vision and early success in driving the future of freight,” said Gary Robinson, Investment Manager at Baillie Gifford. “Since then, Convoy has built a world-class management team, including seasoned executives who’ve successfully led digital transformations in other industries and further enhanced its technology platform. They’ve been able to strengthen their relationships with shippers, expand their network of truckers, and deliver strong business growth. We’re looking forward to supporting the Convoy team as they grow and scale the business in the years ahead to further transform the U.S. trucking industry.”

Convoy uniquely activates small trucking companies which form the backbone of the U.S. freight industry. Truckers benefit greatly from Convoy’s easy to access, desirable freight, fair and market based pricing, universal trailer pool, attractive payment terms and other ancillary benefits that seek to level the playing field between them and their often larger competitors. Products and programs like Convoy Go, Convoy for Brokers, Dynamic Backup and Guaranteed Primary keep Convoy at the forefront of innovation. 

“Convoy keeps expanding via industry-leading technology and an innovative service offering,” said Evan Armstrong, President of Armstrong & Associates. “By incorporating load planning and optimization routines targeting both the spot and contract truckload markets, Convoy continues to increase operating efficiencies and drive out costs helping it create more sustainable supply chains for customers.”

In 2015, Convoy pioneered a new approach to trucking, digitally connecting shippers and carriers to the Convoy platform, applying machine learning models to more efficiently match carriers to loads. Today, Convoy’s platform connects shippers and freight brokers to a nationwide network of 400,000 trucks through its intuitive carrier-facing smartphone app and industry leading technology platform. The result is on demand and truly elastic truckload freight capacity, allowing shippers to move goods more efficiently, and truckers to earn more while reducing unnecessary carbon emissions. 

Convoy’s technology reduces environmental waste by more efficiently bundling and matching shipments with trucks, reducing empty miles from the industry standard of 35% to 19%. If the industry as a whole were able to achieve the same efficiency improvements that Convoy sees on its bundled shipments, it would reduce CO2 emissions from empty miles from 87 million metric tons per year to 47 million metric tons.

In addition to Baillie Gifford, the T. Rowe Price funds and several other existing shareholders who participated in the round, Park West and a number of other new investors joined the ranks of Convoy’s world class investor base which includes Generation Investment Management, Fidelity, Durable Capital Partners, Capital G, Lone Pine Capital, Greylock Partners, Y Combinator, Bill Gates, Jeff Bezos, Salesforce CEO Marc Benioff, Code.org founders Hadi and Ali Partovi and U2’s Bono and The Edge among others. JP Morgan Chase LLC acted as sole arranger and placement agent for Convoy’s Series E equity financing.

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Jain joins Convoy from Cars.com (NYSE: CARS), where she has been Chief Financial Officer since 2020. Sonia has extensive expertise in accounting, finance & analytics, treasury, investor relations and strategic planning. Prior to joining Cars.com, Jain spent 10 years with Redbox/Outerwall and prior to that spent several years at both Morgan Stanley and McKinsey & Company. During her tenure as Redbox’s finance chief, Sonia was instrumental in the company’s acquisition by Apollo Global Management and played a critical leadership role in the successful launch of its Redbox On Demand online video store.

“We’re so excited to have Sonia join Convoy as our Chief Financial Officer,” said Mark Okerstrom, President & COO of Convoy. “Sonia’s hands-on, operational-finance capabilities together with her strategic finance leadership experience in both private and public company contexts make her the ideal choice to lead Convoy’s finance function through our next chapter of growth. I look forward to partnering with Sonia as Convoy continues to lead the digital transformation of freight.”

“Convoy has a massive market opportunity and a world-class team that I am excited and honored to be joining,” said Sonia Jain, incoming Convoy Chief Financial Officer. “Convoy’s mission is big and never more important than it is today – to transport the world with endless capacity and zero waste. That mission combined with the company’s values, its incredible team and the opportunity to help Convoy achieve its enormous growth potential, drove me to jump at the opportunity to join the team.”

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“Convoy continues to perform at best-in-class capacity levels and on-time performance,” said Ron Guzzi, senior manager of carrier relations and sourcing at Home Depot. “Convoy’s capacity model is sustainable through the volatility of the trucking industry.”

The Home Depot is the largest home improvement retailer in the United States. With bulky and difficult-to-move freight, the company has long relied on drop-and-hook from asset-based carriers to streamline its carrier operations and increase efficiency within its supply chain. Convoy Go, Convoy’s nationwide drop-and-hook service, takes a new approach. The freight program incorporates a universal trailer pool where trailers are made accessible via the Convoy app to a fleet of more than 300,000 power units, and unique machine learning models automatically match trailers to carriers. During a year of unprecedented volatility, Convoy Go enabled The Home Depot to secure flexible, high-quality capacity at scale.

“We’re honored to be recognized as The Home Depot’s Digital Carrier of the Year,” said Mark Okerstrom, President and COO at Convoy. “This award is the result of The Home Depot’s openness to innovation with new freight programs that improve the efficiency of their supply chain. For example, our collaborative work on Convoy’s unique drop-and-hook program has provided The Home Depot with elastic trailer capacity while also delivering top-notch service. We’re excited for what’s ahead as we continue to build on our longstanding, strategic partnership.”

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Convoy was recognized for advancements in 2021 to its technology-driven drop-and-hook service, Convoy Go. The solution enables shippers to respond more quickly to surges in demand by using drop trailers for their primary, backup, and spot shipments, which significantly reduces logistics costs and mitigates supply chain congestion. Convoy’s machine learning models match trailers to the more than 300,000 trucks in the company’s digital freight network, providing the most cost-effective solution to positioning trailers where they’re needed in advance of pickup.

“Convoy is focused on innovations in the trucking industry that drive new efficiencies and reduce waste, and Convoy Go is a perfect example of this,” said Dan Lewis, CEO and Co-Founder of Convoy. “The program was inspired by shippers who challenged us to come up with more flexible trucking solutions to help them through all of the supply chain volatility. While we’ve only just scratched the surface of what’s possible, it’s exciting to see this approach recognized by Fast Company. We’re humbled to be named to the list of the World’s Most Innovative Companies for 2022.”

The World’s Most Innovative Companies is Fast Company’s signature franchise and one of its most highly anticipated editorial efforts of the year. It provides both a snapshot and a road map for the future of innovation across the most dynamic sectors of the economy.

“The world’s most innovative companies play an essential role in addressing the most pressing issues facing society, whether they’re fighting climate change by spurring decarbonization efforts, ameliorating the strain on supply chains, or helping us reconnect with one another over shared passions,” said Fast Company Deputy Editor David Lidsky.

About Fast Company

Fast Company is the only media brand fully dedicated to the vital intersection of business, innovation, and design, engaging the most influential leaders, companies, and thinkers on the future of business. Headquartered in New York City, Fast Company is published by Mansueto Ventures LLC, along with our sister publication Inc., and can be found online at www.fastcompany.com.

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SEATTLE, WA — November 18, 2021 — Convoy, the nation’s leading digital freight network, today rolled out a new program that provides freight brokers with direct access to Convoy’s network of owner-operators and small carriers, numbering more than 300,000 trucks. Convoy for Brokers enables brokerages to quickly find high-quality capacity while maintaining their relationships with carriers and the privacy of their data. Convoy’s unique carrier compliance program helps ensure that brokers’ loads are delivered safely and on time. And with zero upfront costs, brokers are only invoiced when loads are successfully booked through the program. Industry-leading freight providers, including USA Truck and AFS Logistics, are now using the new program to tap into Convoy’s elastic capacity and expand their carrier bases. These and other brokerages can double their productivity while also improving service quality through the use of Convoy’s technology.

Brokerages Need Easier Access to High-Quality Capacity

There are more than 18,000 registered freight brokers across the United States. Each provides a critical supply chain service by arranging for trucking companies to haul shipments for businesses of all sizes. At least 43% of all truckload shipments are currently run through independent freight brokers or brokerage arms of asset-based carriers.¹ Over the last 18 months, brokers have seen a surge in demand for their services as shippers have needed more flexible capacity to respond to market volatility and fluctuating demand. 

However, the process of manually brokering loads often requires hours of back-and-forth emails and phone calls with multiple carriers, limiting broker productivity and increasing truck costs as lead time is consumed by manual activity. In addition, brokers often operate with limited or outdated information about carrier safety and performance, increasing their risk of customer service issues and cargo claims. And as record demand continues to outpace supply in many industries, brokers are increasingly struggling to find trucks, resulting in a higher incidence of service failure.

“In order to source more capacity in a shrinking market, brokers must digitize and automate the process of matching shipments to available trucks,” according to a Gartner report authored by Bart de Muynck, Vice President of Research, and Carly West, Research Director. The report further states, “the volume and demand is too great for manual processes to continue being effective and to allow brokers to be competitive.”

Convoy for Brokers Provides Instant Access to Vetted Carriers

Convoy is uniquely positioned to address these issues. Over the last six years, the company has built one of the largest networks of small carriers and owner-operators in the US with a fleet numbering more than 300,000 trucks. By using technology and data to automate its own brokerage—including pricing, load matching, verifying carrier safety and performance, scheduling appointments, real-time GPS tracking, automated backhauls, digital BOL and document management, and carrier payment—Convoy has created the most efficient way to secure elastic, high-quality capacity and manage truckload freight.

With today’s announcement, Convoy is opening up its digital freight network, enabling brokers to access its fleet of carriers and improve productivity through brokerage automation. The program provides brokers with an online platform where they can manage their loads and incoming bids and TMS integrations that enable them to book and manage loads using their existing tools and processes. There are zero upfront costs for brokers to use the service, with invoices only being sent after loads are successfully booked.  Brokers remain the broker of record on shipments, continuing to directly manage their shipper and carrier relationships, while Convoy’s technology and digital freight network facilitate the process.

Powering this new service are five innovations that save brokers time and enable them to provide better service quality to their customers and carriers: 

• Load matching at scale – Convoy enables brokers to quickly flex capacity as their customers’ demand fluctuates. Brokers get control over carrier selection and can confirm loads in as little as three minutes.
• Pre-qualified carrier network – Convoy’s industry-leading carrier safety standards use data and machine learning models to ensure that every load is hauled by an extensively vetted, high-quality carrier. The result is a crash rate 16% lower than the industry and a cargo-claims rate 20x lower.

• Industry-leading visibility – With more than 95% of loads in Convoy’s network consistently connected through the company’s mobile app, brokers can see the precise location of their shipments on a map.
• Automated document management – Brokers can eliminate manual paperwork with online access to shipment documents, including BOLs, proof of delivery, and inventory photos, which can be uploaded directly from Convoy’s app.
• Automated carrier payment – Through Convoy QuickPay, carriers can get automatically paid in two days with no hidden costs and no additional paperwork.

“Today’s announcement is the result of more than a year of hard work, including a tight collaboration between Convoy and the forward-thinking team at USA Truck,” said Brooks McMahon, VP of Partnerships at Convoy. “Our partnership with USA Truck has been integral to the evolution of this new offering, and it’s led to an acceleration of the program and collaboration with other partners like AFS Logistics. Our work together over the last year exemplifies how freight industry collaboration can benefit all parties — carriers, shippers, and brokers.”

“There’s a lot of waste in the freight industry, and we believe much of it can be avoided with new approaches to capacity sourcing and shipment automation,” said George Henry, Senior Vice President at USA Truck, Inc. “While there are some areas where we compete with Convoy, there’s more opportunity for both of us when we work together. Convoy for Brokers complements our existing truckload offering—it’s helped us support additional growth in our load volume and increase the productivity of our team by making it easier to access trucks through Convoy’s digital freight network.”

“As a rapidly growing third-party logistics provider, we are constantly evaluating new approaches for sourcing flexible capacity as our domestic truckload business expands,” said Andy Dyer, President of Transportation Management at AFS. “We are excited about Convoy for Brokers, as it provides incredibly efficient access to a large, pre-vetted carrier network with a unique pay-as-you-go pricing model that will scale with our growth.”

Carriers Benefit from Convoy for Brokers 

As part of Convoy’s ongoing commitment to helping drivers earn more with less hassle, today’s launch of Convoy for Brokers benefits the tens of thousands of carriers and owner-operators that have joined the digital freight network. As brokers add new shipment volume to Convoy’s digital freight network, carriers gain access to additional quality loads, enabling them to more efficiently keep their schedules and their trucks full. And as carriers establish new relationships with the brokers joining Convoy’s network, they also get the same benefits they’ve become accustomed to from Convoy, including payment in two days with free Convoy QuickPay, hassle-free detention, in-app feedback on their bids, and more.

“There’s a reason I run 100% of my loads with Convoy—they keep finding new ways to keep my truck full and increase my company’s potential earnings,” said Robert Key of Bizzyb Transport. “There isn’t another company that comes close to matching Convoy’s service quality and commitment to carriers. With 3rd-party loads now coming through the app, I have even more flexibility to drive my favorite lanes all while maintaining my Convoy experience.”

“Convoy’s mission is to transport the world with endless capacity and zero waste. The only way to achieve that mission is by partnering with other freight companies and sharing the benefits of a digital freight network,” said Dan Lewis, Convoy Co-founder and CEO. “With today’s announcement, we’re providing brokers with a new source of elastic capacity and the opportunity to build out their carrier base, while also expanding opportunities for carriers—providing more loads in the Convoy app so that they can fill their schedules, earn more money, and reduce empty miles.”

Starting today, Convoy for Brokers is available to freight brokerages nationwide. More information is available at convoy.com/brokers.

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